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On the server

1) The "busy installing cannot run veculim now" window with a 10 second counter is constantly visible.

Try re-installing Veculim (the initial install) on the server. NOTE: Ensure you know which version the client should be running before you download and install the incorrect version.

2) If the SQL Connect window is shown, and then does not connect:

Check that the Firebird service is running. Restart if necessary. NOTE: If you had to restart the service, then it's most likely something (like anti-virus/anti-malware) that is stopping the service.

If you still can't connect and the firebird service is running, then disable the firewall and check.

If that fails, disable the antivirus and check.

3) "ERROR - FM3 detects that this application possibly contains older file structures...."

An install was run that was an older version to the one that was installed previously. From the backup, check which version the client was running, and then manually update them to that version (beta/gold/alpha). To download:
Gold: www.veculim.com/downloads/veculiminitialinstall.exe
Beta: www.veculim.com/beta/veculiminitialinstall.exe
Alpha: www.veculim.com/temp/veculiminitialinstall.exe

On a workstation (but runs fine on the server)

If you are unable to run Veculim at a workstation, the following symptoms will assist you to know what the problem is:

1) The Veculim shortcut is invalid.

It's most likely the connection with the server on the lan has been lost. Enter the \\<servername>\ in windows explorer and see if the connection is re-established. If not, the IT guy needs to re-establish the connection.

If you can get to the server and you still cannot run Veculim on the workstation, then from the workstation, check that the shared Veculim folders exist on the server.

If not, then on the server, rename the C:\ProgramData\Veculim folder (to C:\ProgramData\VeculimOld), and delete the C:\Program Files (x86)\Veculim folder, and download and re-install VeculimInitialInstall.exe (NOTE: Ensure you know which version the client should be running before you download and install the incorrect version). Then copy all the files from the C:\ProgramData\VeculimOld to the C:\ProgramData\Veculim folder. Run on the server to check the current data is correct, and then run Veculim on the workstation.

2) The "busy installing cannot run veculim now" window with a 10 second counter is constantly visible.

Try re-installing Veculim (the initial install) on the server. NOTE: Ensure you know which version the client should be running before you download and install the incorrect version.

If you still can't run Veculim, then on the server run the following dos commands in Administrator mode:
cacls "C:\Program Files (x86)\Veculim\*.*" /e /g Everyone:f
cacls "C:\Program Files (x86)\Veculim\*.*" /e /g Users:f

If you still can't run Veculim, then check that both the shares are setup correctly on the server (Veculim and VeculimData).

If not, then rename the folders and re-install on the server. And then copy all files from the renamed folders back into the newly created ones.

3) The SQL Connect window is shown and then does not connect.

Try disabling the server firewall and antivirus. If Veculim runs on the workstation, then turn on the server firewall and retry. If Veculim does not run on the workstation, then disable the firewall and enable the antivirus on the server. Refer the client to the IT guy to setup their server firewall or antivirus correctly.

If that fails, try disabling the workstation firewall and antivirus. If that succeeds, then turn one on and see.

4) "ERROR - FM3 detects that this application possibly contains older file structures...."

If you get this message on the workstation and not on the server, then Veculim was incorrectly installed on the workstation. You need to un-install Veculim from the workstation, and then re-install using the /V FORCEREINSTALL 1 command line parameter as follows: 

veculiminitialinstall.exe /V FORCEREINSTALL 1

(NB! Make sure your path is correct eg. C:\Users\Zanite\Downloads\VeculimInitialInstall.exe /V FORCEREINSTALL 1)


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